Meeting rooms fail quietly until someone important is in one. Learn how AV observability catches problems before users do, and how to keep rooms working without the daily scramble.
When meeting rooms fail, productivity suffers and the business notices. Most AV teams are stuck reacting to tickets, chasing intermittent issues, and dealing with inconsistent room performance across sites.This session kicks off a practical series on AV observability fundamentals and quick wins, covering what it takes to move from reactive support to proactive operations: visibility into room health, device performance, and the patterns behind recurring incidents. Built for AV managers, workplace technology leaders, help desk leaders, and IT operations teams responsible for collaboration spaces.