3. Your voicemails will be listed in order of the date you received them, with the most recent voicemails being closest to the top. From this list of voicemails you can:
Listen to Voicemail: Click on the play button to play the voicemail
Callback: Click on the phone icon to call the number back
Delete: Click on the trash icon to delete the voicemail
Note: If there are any unread Voicemails the Voicemail tab will show with red dot
Accessing Voicemail from your IP Phone
To access your voicemail from the IP Phone registered to your extension, simply dial *97.
Accessing Voicemail from any IP Phone
To access your voicemail from an IP Phone that is not registered to your extension:
Dial *98 and press send
Enter your extension and then press #
Enter your password and then press #
Advanced Voicemail Options for IP Phones
Press 5
To open advanced voicemail options
Press 1
Record a Greeting
Step 1: Choose which greeting to record, 1–9
Step 2: Record your greeting
Step 3: Press 1 to listen to your recording, Press 2 to save, Press 3 to re-record
Press 2
Choose Greeting
To choose your greeting, press 2 and select greeting 1–9.
Press 3
Record Name
Step 1: Record your name
Step 2: Press 1 to listen to your recording, Press 2 to save, Press 3 to re-record
Press 6
Change Your Voicemail Password
Step 1: Enter your new password
Step 2: Wait to hear password confirmation. After confirmed, call will automatically end.
January 6, 2025
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