Managed IT Services Case Study

The Client

Solver is a global provider of Corporate Performance Management (CPM) solutions, delivering Financial Planning and Analysis (FP&A) capabilities to mid-sized organizations. The company operates worldwide through a network of partners and integrations with leading ERP systems.

The Challenge

As Solver grew, its limited internal IT capacity struggled to support increasing operational and security demands. Key challenges included:

Small IT team with limited processes and structure
Increasing need for scalable infrastructure and security capabilities
Difficulty balancing day-to-day IT operations with strategic initiatives
Uncertainty about outsourcing vs. expanding internal IT resources
Need to demonstrate clear ROI for IT investments to executive leadership

The organization required a solution that would both strengthen its IT foundation and enable sustainable growth without overextending internal resources.

The Solution

Netrix partnered with Solver to deliver a fully managed IT and security environment, tailored to support scalability, efficiency, and measurable business outcomes. Key components of the solution included:

Cloud & Infrastructure

Migration to the Netrix Private Cloud (VMware-based IaaS platform)
Hosting in Tier 3, SOC 2 Type II data centers

Security & Monitoring

Implementation of RADAR, Netrix's proprietary SIEM platform
24×7 security monitoring and incident response
Automated threat detection and alert prioritization

Managed IT Services

Full support for day-to-day IT operations
Ongoing infrastructure management and optimization
Strategic guidance via dedicated technical account management

ROI-Driven Engagement

Development of an ROI model and analysis tool to support decision-making
Alignment of technology investments with measurable business value

"With Netrix, that anxiety has definitely gone away... I trust the relationship and the partnership."

The Implementation

Initial assessment of infrastructure, security, and operational gaps
ROI-driven business case development to support executive buy-in
Rapid migration to managed cloud infrastructure
Deployment of monitoring and security solutions
Continuous collaboration and optimization as business needs evolved

The Results

Outcome Area	Delivered
Scalable IT Foundation	Established a modern infrastructure capable of supporting business growth Enabled rapid onboarding and scaling without internal resource constraints
Operational Efficiency	Reduced internal IT workload by offloading daily operational tasks Freed internal teams to focus on strategic initiatives
Enhanced Security & Visibility	Continuous monitoring and proactive threat detection Reduced noise and faster response through intelligent alert prioritization
Improved Confidence & Risk Reduction	Increased confidence in security posture among leadership Reduced risk of unmonitored threats and vulnerabilities
Business Focus Enablement	IT became an enabler of growth rather than a bottleneck Internal teams able to focus on innovation and business priorities

The Transformation

BEFORE

AFTER

Small, overstretched IT team
Limited structure and processes
Reactive security management
Time spent on daily IT tasks
Unclear ROI on IT investments

Fully managed IT operations
Scalable, structured IT environment
Proactive 24×7 monitoring (SIEM)
Focus on strategic initiatives
Measurable, ROI-driven approach

Private Cloud

Managed Services

Security Operations

Technology Strategy & Roadmaps

Advisory Services

Building a Secure, Scalable IT Foundation to Support Business Growth