Case Study

Building a Modern Digital Workplace for a Nationwide Construction Workforce

A large national construction firm was stuck on aging on-premises platforms and VPN access that limited mobile productivity for field and office workers. Netrix built a roadmap and a modern Microsoft 365 intranet and collaboration platform, including mobile safety reporting and BI dashboards. The result was a more mobile, connected workforce with faster adoption of new capabilities.

80+
Stakeholder interviews conducted
17
Departments represented
2 Weeks
Agile sprint cycle length
Mobile-First
Field Workforce Access

The Client

A large national construction firm needed to modernize its legacy intranet and collaboration environment to better support field operations, office personnel, and a growing mobile workforce.

The Challenge

The organization relied on aging on-premises platforms, file shares, email, and IBM Notes environments that no longer met modern workforce expectations. Key challenges included:

  • Limited mobile accessibility
  • Reliance on VPN-based access
  • Poor searchability of business information
  • Fragmented collaboration experiences
  • Difficulty reporting on operational metrics such as safety incidents
  • Slow Office 365 adoption due to uncertainty around platform capabilities

The Solution

Netrix developed a strategic roadmap and implemented a modern intranet and collaboration platform based on Microsoft 365. Key capabilities included:

  • Mobile safety reporting
  • Company-wide communications
  • Intelligent employee directory
  • Enhanced search experiences
  • Collaboration hubs for teams
  • Business intelligence reporting and dashboards

The Implementation

The engagement began with extensive stakeholder alignment:

  • 80+ stakeholder interviews
  • 17 departments represented
  • Prioritized backlog creation
  • Business value and effort mapping
  • Agile implementation in two-week sprints
  • Continuous roadmap optimization as Microsoft capabilities evolved

The Results

Outcome AreaDelivered
Improved Workforce Productivity
  • Cloud-first applications accessible anywhere
  • Mobile-enabled field operations
  • Better communication across departments and regions
Faster Organizational Alignment
  • Clear roadmap for Microsoft 365 adoption
  • Reduced decision paralysis
  • Faster delivery of business value
Better Operational Insights
  • Improved visibility into safety reporting
  • Enhanced search and document discoverability
  • Stronger collaboration across project teams
Future-Proof Digital Workplace
  • Flexible platform aligned with Microsoft's roadmap
  • Ability to continuously adapt as business needs evolve
  • Reduced dependence on legacy technologies

The Transformation

BEFORE
AFTER
  • Legacy VPN-dependent systems
  • Limited mobile access
  • Fragmented collaboration
  • Slow platform adoption
  • Modern cloud-based workplace
  • Anywhere, any-device productivity
  • Unified Microsoft 365 experience
  • Structured roadmap and execution
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Empower Teams With a Modern Digital Workplace

Empower field and office teams with a modern digital workplace that enhances collaboration, improves visibility, and accelerates business outcomes.