Fleet Response relied on an aging customer portal and an overextended development team that limited innovation and scalability. Using the Netrix Way Agile delivery methodology, Netrix rebuilt the portal as a modern, cloud-based application while transforming the company's development culture. The result was a successful new platform launch along with greater transparency, scalability, and alignment between business and IT.
Fleet Response provides claims management, accident management, driver safety, and fleet-related services through a customer-facing portal used as both an operational and sales platform.
An aging portal and overextended development team limited innovation and scalability. Key challenges included:
Using the Netrix Way delivery methodology, Netrix rebuilt the portal as a modern cloud-based application. Key initiatives included:
Netrix has helped us improve both our technological offerings to our clients and the way we approach development now and in the future.
| Outcome Area | Delivered |
|---|---|
| Modern Customer Portal |
|
| Cultural Transformation |
|
| Sustainable Growth |
|