GCBA partnered with Netrix to build a centralized, API-driven data platform that broke down agency silos and modernized citizen services.
The Government of the City of Buenos Aires (GCBA) is the autonomous governing body of Argentina's capital city, serving over 3 million residents. Through its Secretariat of Innovation and Digital Transformation, GCBA aims to centralize data and promote evidence-based public policy.
GCBA faced significant challenges in managing and leveraging data across its many government agencies. Each department generated large volumes of inspection data using different formats, templates, and systems, resulting in:
Additionally, the absence of a unified data model made it difficult to put citizens at the center of policy decisions and reduced the efficiency of inspection processes. Businesses were often subject to multiple inspections requesting duplicated information.
Netrix partnered with GCBA to support the development of a data-driven architecture centered on accessibility, standardization, and interoperability. Key components of the solution included:
Technologies Used
| Outcome Area | Delivered |
|---|---|
| Data-Driven Transformation |
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| Improved Data Accessibility |
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| “Ask Once” Policy Enablement |
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| Operational Efficiency & Collaboration |
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| User Experience Improvements |
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